CEO Update: Stability through turbulent times

As we navigate the new normal prompted by COVID-19, it is clear that the world is eager to move forward. We are living in an interesting time right now, and we will come out of it better, stronger, and even more focused on you.

As a leader, I have been profoundly inspired by our employees’ ability to adapt in real time to meet the needs of our policyowners. When we pull together for the common good, we all benefit in the long run. 

We are stronger together. Despite all of the challenges – from concerns of illness to market instability – our employees are unified. Our business is built upon managing risk, and we have spent the past few years preparing for a market correction by strengthening our balance sheet and investment strategy.

We are stable. I’m delighted to announce that both Fitch Ratings and S&P Global Ratings recently affirmed our A+ rating. In addition, each agency affirmed a strong, stable outlook. This is good news any day, but especially right now. In these turbulent times, you seek stability. Where other financial companies have been downgraded, we stand strong – ready to serve you through stable performance.

We are moving forward. Our company values create a healthy, transformative culture. Throughout the past weeks, we’ve moved nimbly to enable our remote workforce and increase our digital capabilities, while remaining flexible to meet shifting demands. As we forge ahead, we will reflect on the past, assess the present, and respond immediately to your changing needs.

We continue to monitor COVID-19 and its impact on how we do business. Should you need assistance, we are ready to provide the customer care you need and expect. Please join us online, 24 hours a day, to manage your account.


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Thank you for putting your trust in North American.

Sincerely,
Esfand Dinshaw
Chairman and CEO

Sammons FinancialSM is the marketing name for Sammons® Financial Group, Inc.’s member companies, including North American Company for Life and Health Insurance. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, North American Company.

S&P Global Ratings awarded its “A+” (Strong) rating for insurer financial strength on February 26, 2009 and affirmed on May 14, 2020 to North American Company for Life and Health Insurance as part of Sammons Financial Group. The “A+” (Strong) rating is the fifth-highest out of 22 available ratings.


Fitch Ratings, a global leader in financial information services and credit ratings, on May 1, 2020, assigned an Insurer Financial Strength rating of A+ Stable for North American Company for Life and Health Insurance. This rating is the fifth-highest of 19 possible rating categories. The rating reflects the organization’s strong business profile, low financial leverage, very strong statutory capitalization and strong operating profitability supported by strong investment performance. For more information, read the Fitch Ratings report.



32164Z PRT 3-20 West Des Moines, IA | www.NorthAmericanCompany.com